As Head of Operations at The Matchmaker UK, Phoebe combines strategic oversight with hands-on matchmaking expertise to deliver a seamless and personalised client experience. From managing the day-to-day running of the business to optimising every stage of the client journey, she ensures that each match is handled with care, precision, and discretion.

With years of matchmaking experience, Phoebe has worked closely with clients, helping them find meaningful, lasting connections. Her intuitive approach, keen eye for compatibility, and deep understanding of human connection make her a trusted guide in the search for love.

An original team member since the company’s inception, Phoebe knows the business inside and out. She’s also known for her creative flair, leading eye-catching campaigns, thinking outside the box, and always finding innovative ways to elevate both the brand and the service.

Passionate about people and the power of connection, Nicole finds genuine fulfilment in helping individuals find the right partner and build meaningful, lasting relationships.

Currently studying for her Master’s in Psychology with Counselling, with a focus on Behavioural Analysis, Nicole aspires to specialise in couples and relationship therapy. Alongside her academic path, she has developed hands-on matchmaking experience, working closely with clients to understand their values, preferences, and emotional needs.

With over a decade of experience in customer relations, Nicole brings a warm, empathetic approach and a deep understanding of human behaviour. Her ability to truly listen makes her a trusted guide throughout each client’s journey.

Nicole combines academic insight with real-world matchmaking expertise, continually deepening her knowledge of what makes relationships work. She is dedicated to helping people connect with authenticity, care, and long-term potential.